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Privacy Policy

Effective: June 1, 2026Last Updated: June 1, 2026

SalePro Livestock ("SalePro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. Please read it carefully.

1. Who We Are

SalePro Livestock is a technology platform providing online livestock auction software services. We are based in Minnesota, United States. For privacy-related inquiries, contact us at info@salepro.live.

2. Information We Collect

Account Information: When you register, we collect your email address and password (stored in encrypted form). Sellers and auctioneers may also provide a business name, farm name, logo, and contact information.

Profile Information: You may optionally provide your phone number to receive text notifications. This is stored securely and used only for auction-related notifications.

Transaction Information: We maintain records of bids placed, lots purchased, and sale participation. For sellers and auctioneers, we maintain records of sales conducted and lots listed.

Content You Upload: Photos, videos, and lot descriptions you upload to the platform are stored on our servers and third-party hosting providers (Cloudinary).

Communications: If you contact us by email, we retain those communications to respond to your inquiry.

Usage Information: We collect information about how you use the platform, including pages visited, features used, browser type, device information, and IP address. This is used to improve the platform and diagnose technical issues.

Payment Information: Payment processing is handled by third-party processors. SalePro does not collect, store, or have access to full payment card numbers or bank account details. See Section 7 for more information.

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Enable you to participate in auctions as a buyer, seller, or auctioneer
  • Send text notifications about auctions you are participating in or watching, including outbid alerts, Last Call notifications, and sale status updates (only if you provide a phone number)
  • Send email communications about your account and activity on the platform
  • Process and display auction activity in real time
  • Resolve disputes and enforce our Terms of Use
  • Improve the platform and diagnose technical issues
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for targeted advertising.

4. Bid Privacy

Bidder identities are protected on SalePro. Specifically:

  • Bid histories displayed to other bidders show only "Bidder" — your name or email is never publicly displayed to other participants
  • Maximum (proxy) bid amounts are confidential from other bidders and sellers
  • Final sale results may be published publicly (lot descriptions and final prices) but winning bidder identities are not disclosed publicly

5. Information Shared with Sellers and Auctioneers

When you win a lot in an auction, your contact information (name and email address as provided in your account) may be shared with the seller or auctioneer to facilitate completion of the transaction, including payment and animal delivery. This sharing is necessary to complete transactions you enter into on the platform.

Sellers and auctioneers can see the number of bids on their lots and final sale prices but cannot see the identities of losing bidders.

6. Text Message Notifications

If you provide a mobile phone number, you may receive text message (SMS) notifications including:

  • Outbid alerts when another bidder exceeds your bid on a watched lot
  • Last Call notifications when a watched sale is closing
  • Sale live notifications when a watched sale opens for bidding

Message frequency varies based on auction activity. Standard message rates from your carrier may apply. You can opt out of text notifications at any time by removing your phone number from your account settings or by replying STOP to any text message. This will not affect your ability to use the platform.

7. Payment Information

Payment processing on SalePro is handled by third-party payment processors. When you make a payment through the platform, your payment information is collected and processed directly by the payment processor — not by SalePro. SalePro does not store, transmit, or have access to your full payment card numbers or bank account details.

Our payment processors maintain their own privacy policies and security standards, including PCI DSS compliance. We encourage you to review their privacy policies.

8. Third-Party Service Providers

We use trusted third-party service providers to operate the platform, including providers for:

  • Database, authentication, and real-time data services
  • Media storage and content delivery (photos and videos you upload)
  • Text message (SMS) notification delivery
  • Platform hosting and infrastructure
  • Payment processing

These providers are given access to your information only as necessary to perform their services and are prohibited from using it for any other purpose. All providers are required to maintain appropriate security standards for the data they handle on our behalf.

9. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS) for all platform communications
  • Encrypted password storage — we never store passwords in plain text
  • Firebase security rules limiting data access based on authentication and user role
  • Regular review of access controls

No system is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of your information. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

10. Data Retention

We retain your account information for as long as your account is active. Auction records (bid history, sale results) are retained indefinitely to maintain the integrity of sale records and for dispute resolution purposes. If you close your account, we will delete or anonymize your personal information within a reasonable time, except where we are required to retain it for legal or regulatory purposes.

11. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information in your account
  • Delete your account and associated personal information (subject to our data retention requirements)
  • Opt out of text message notifications at any time
  • Request a copy of your personal data

To exercise any of these rights, contact us at info@salepro.live. We will respond within a reasonable timeframe, generally within 30 days.

12. Children's Privacy

SalePro is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will terminate the account and delete the associated information promptly.

13. Cookies and Tracking

SalePro uses cookies and similar technologies to maintain your login session and improve your experience. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). We do not use third-party advertising cookies or tracking pixels.

You can control cookies through your browser settings. Disabling cookies may affect your ability to log in and use certain features of the platform.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, contact us at info@salepro.live.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify registered users of material changes by email or through the platform. The effective date at the top of this policy indicates when it was last updated. Continued use of the platform after notification of changes constitutes acceptance of the updated policy.

16. Contact Us

For privacy-related questions, requests, or concerns, please contact us at:

SalePro Livestock
Email: info@salepro.live

Note: This Privacy Policy was prepared for informational purposes and should be reviewed by qualified legal counsel. Privacy laws vary by jurisdiction and are subject to change. SalePro recommends consulting an attorney to ensure full compliance with applicable privacy regulations in your area.
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